Customer Satisfaction Survey

If you have any difficulties or questions about this survey, contact Fast-Spec, Inc. at 817/226-6444 or by email at sales@fastspecinc.com
Sales and Marketing

How Satisfied are you with:
1.) The amount of sales support between you/your organization and Fast-Spec, Inc.'s sales staff?
2.) Fast-Spec, Inc.'s understanding of the service needs of your organization?
3.) Fast-Spec, Inc.'s sales staff's knowledge of the fastener industry?
Customer Service

How Satisfied are you with:
4.) Fast-Spec, Inc.'s ability to expedite orders when needed?
5.) Fast-Spec, Inc.'s prompt response time to your problems and/or complaints?
6.) Fast-Spec, Inc.'s resolution of your problems and/or complaints?
Quality

How Satisfied are you with:
7.) Fast-Spec, Inc.'s capabilities to provide quality products?
8.) Fast-Spec, Inc.'s prompt response time to quality issues?
Delivery

How Satisfied are you with:
9.) Fast-Spec, Inc.'s on time delivery of orders?
10.) Fast-Spec, Inc.'s proper packaging of orders?
11.) Fast-Spec, Inc.'s correct shipment of orders?
16.) Fast-Spec, Inc.'s overall performance as your supplier?
General Information

How Satisfied are you with:
14.) Fast-Spec, Inc.'s ability to provide competitive pricing on products?
15.) Fast-Spec, Inc.'s in-stock inventory selection?
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